TLDR; 1) DO NOT send overpayment $$$ to P.O.Box 2) Wait for the overpayment letter in the mail and pay back the $$$ using the online portal.
I had to pay back the overpayment due to the auto-certification by CA EDD. Believe me, it's been an absolute nightmare. I know many of you are in the same struggle with EDD, that's why I'm sharing this post.
After months of trying to establish contact, I eventually got through an agent who's very knowledgeable.
Tue 12/22/20 4:30pm- I called the Benefit Overpayment Collection Section at 1-800-676-5737, got through a live agent after jumping many hoops of automated voice prompts (Check for address to send payment, eventually press 0 for representative).
This is what he recommends:
**1) Absolutely DO NOT send the money to the overpayment P.O.Box (PO Box 66000, Anaheim, CA 92806) as suggested by a different EDD rep. Because one of two things will happen since no overpayment account has been set up yet, they won't know where to place the money. a) They send the check right back to you. b) Or worst, they deposit the check into a temporary holding account and your money will be suspended in there, causing even bigger problems.
*2) Wait for the overpayment letter to come in the mail. Due to excess backlog, they haven't started to set up the overpayment accounts and send out the letters yet but they are getting close. Once you receive the overpayment letter, you can submit the Letter and Claimant ID online, and pay back the overpayment directly from your Bank of America EDD Debit Card. Safe and easy. But now it's just a waiting game for them to do their part in order to issue you the letter.
3) Although he understands everyone is concerned about the tax deadline, he cannot give out any legal tax advise.
This has been an unnecessarily difficult journey but please don't spend the money and just wait for the overpayment letter to come in the mail.
Hope this helps!
I had to pay back the overpayment due to the auto-certification by CA EDD. Believe me, it's been an absolute nightmare. I know many of you are in the same struggle with EDD, that's why I'm sharing this post.
After months of trying to establish contact, I eventually got through an agent who's very knowledgeable.
Tue 12/22/20 4:30pm- I called the Benefit Overpayment Collection Section at 1-800-676-5737, got through a live agent after jumping many hoops of automated voice prompts (Check for address to send payment, eventually press 0 for representative).
This is what he recommends:
**1) Absolutely DO NOT send the money to the overpayment P.O.Box (PO Box 66000, Anaheim, CA 92806) as suggested by a different EDD rep. Because one of two things will happen since no overpayment account has been set up yet, they won't know where to place the money. a) They send the check right back to you. b) Or worst, they deposit the check into a temporary holding account and your money will be suspended in there, causing even bigger problems.
*2) Wait for the overpayment letter to come in the mail. Due to excess backlog, they haven't started to set up the overpayment accounts and send out the letters yet but they are getting close. Once you receive the overpayment letter, you can submit the Letter and Claimant ID online, and pay back the overpayment directly from your Bank of America EDD Debit Card. Safe and easy. But now it's just a waiting game for them to do their part in order to issue you the letter.
3) Although he understands everyone is concerned about the tax deadline, he cannot give out any legal tax advise.
This has been an unnecessarily difficult journey but please don't spend the money and just wait for the overpayment letter to come in the mail.
Hope this helps!