@dixiegypsy31 If they sent out a claim payment letter and adjusters estimate, they are locked in at that number. Those aren't supposed to be sent until they are approved. Look up the term estoppel.
If it was a field adjuster that sent you a copy of their estimate that wasn't approved by a desk adjuster, that another story. Field adjuster write up the estimates but they often have to be reviewed/approved by a supervisor in the office. If that step was skipped, it makes sense why the adjuster is no longer there.
If it was a field adjuster that sent you a copy of their estimate that wasn't approved by a desk adjuster, that another story. Field adjuster write up the estimates but they often have to be reviewed/approved by a supervisor in the office. If that step was skipped, it makes sense why the adjuster is no longer there.