vincefield
New member
My parked car was hit ~3 weeks ago, driver’s side mirror is gone so it’s not legal nor safe to drive. I have a long work commute. So I rented a car before they’d even approved the claim, I drive a Mercedes sedan so got a luxury sedan at Enterprise, as I thought California CACI 3903M states I’m entitled to.
Two weeks later the drivers insurance finally approved the claim, they’ve approved the repairs but complicating matters is that the body shop I wanna use can’t start repairs for another four weeks from now.
The adjuster assigned to the case finally called me back after 2.5 weeks from accident and said they will not reimburse my rental or cover one because of the time it’s gonna take to get repairs. She will not tell me what the total limits on the driver’s policy are in terms of cash they’ll cover. The repair estimate is $7,000 and some change, but that could go up once they take the bumper off.
So am I in the right here to demand they pay for my rental until my car is fixed? Should I escalate to a supervisor and then tell them I’m going to file a complaint with the state insurance board, and sue their insured motorist for the cost of the rental in small claims court? (I have already shelled out more than $1000 on the rental car, and am worried about spending thousands more without any guarantee of getting it back.)
Thank you for reading!
Two weeks later the drivers insurance finally approved the claim, they’ve approved the repairs but complicating matters is that the body shop I wanna use can’t start repairs for another four weeks from now.
The adjuster assigned to the case finally called me back after 2.5 weeks from accident and said they will not reimburse my rental or cover one because of the time it’s gonna take to get repairs. She will not tell me what the total limits on the driver’s policy are in terms of cash they’ll cover. The repair estimate is $7,000 and some change, but that could go up once they take the bumper off.
So am I in the right here to demand they pay for my rental until my car is fixed? Should I escalate to a supervisor and then tell them I’m going to file a complaint with the state insurance board, and sue their insured motorist for the cost of the rental in small claims court? (I have already shelled out more than $1000 on the rental car, and am worried about spending thousands more without any guarantee of getting it back.)
Thank you for reading!