@trifo Check to see if it needs preauthorization, make sure CVS has your current insurance on file (
and they're attempting to bill your current insurance, not a past one*). Otherwise call your insurance company and find out why they're not covering it.
* I had an issue with my pharmacy billing old insurance on refills despite having my new insurance; old insurance kept kicking it back at the cash price because I had switched to a different insurance. Anything my doctor sent in was going through the new insurance, but refills done via the pharmacy were defaulting to the old insurance. It was easy enough to fix one at a time, but a pain when, say, I was refilling 3 at once.