So in November 2023 I was in a accident I had everything on dash camera guy recklessly came out of a lot and hit me I didn’t get the man’s insurance cause he decided to argue with me and the police trying to pin all blame on me. Now I had a rental car I paid out of pocket for a month while they sorted out the issue I constantly called and they said working on it . Then I see they closed the claim and the agent handling it won’t answer me there reason was they couldn’t find his insurance so now since I hired a attorney and filed a lawsuit against progressive and the man who caused the accident now they call me and said we’ll reopen the claim and handle it accordantly but it’s too late