So, here is the story: This is the second dental practice that maxes out my dental benefits and makes me pay for the full charge. I changed practice because the first one overcharged the insurance for reimbursable benefits by about $400. I was so upset that for 2 years I avoid going to see any doctors.
This last year I went to see a dentist and specifically told the office manager that I would not want to go through the same experience and she understood and told me that the services would be split in several visits with last one being in the new year. Sure enough they wrapped all the work in 3 visits and all charges were made in prior year, resulting in about 240.00 overcharge that they want me to pay out of pocket.
I feel cheated and powerless. What can I possibly do or say to this dentist to reach a reasonable solutions? The office manager is in complete denial and since she made me overpay, she has no intention of reimbursing me of the money that I would have otherwise not paid, because the insurance would have.
Thank you
F
This last year I went to see a dentist and specifically told the office manager that I would not want to go through the same experience and she understood and told me that the services would be split in several visits with last one being in the new year. Sure enough they wrapped all the work in 3 visits and all charges were made in prior year, resulting in about 240.00 overcharge that they want me to pay out of pocket.
I feel cheated and powerless. What can I possibly do or say to this dentist to reach a reasonable solutions? The office manager is in complete denial and since she made me overpay, she has no intention of reimbursing me of the money that I would have otherwise not paid, because the insurance would have.
Thank you
F