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  1. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @usvisit39 You still got time! I know it's annoying but you'll get through eventually
  2. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @resjudicata Stay on the line! They more than likely won't be able to assist the problem today with it being after 3 now but they will take down your social and phone number and call you back whenever they can next
  3. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @resjudicata From what I've read and what has happened with me is yea, once you talk to someone you're more than likely good after that. I was HELLA frustrated and wanted to give up and had a couple people say I was wasting my time lmao I also kept in mind that I'm sure there's hundreds of...
  4. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @resjudicata Sometimes when calling repetitively the server gets bugged and you'll get silence, but that silence is usually followed by a short busy signal. When I got through it rang right away for I'd say one full ring almost 2 rings and then the machine answered. IT SOUNDS LIKE THE SAME...
  5. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @navyrain0 From what happened with me was I received the stimulus ($600) direct deposit and then like 3-4 business days later I received my WBA ($195) check in the mail. But at the same time my friend who is also on PUA haven't received either yet so I'm not sure D:
  6. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @jdmorris77 So as to my experience with receiving the paper check as to when I actually had it in hand and the benefit pay day was like this. Checks are sent out the following business day from the benefit pay date, and then from there take from 3-5 business days. So could be 4 days minimum or 6...
  7. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @navyrain0 I got my stimulus direct deposited and the wba came in a check 3 days later
  8. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @navyrain0 As far as I know the only way to resolve these issues is to get through on the phone line 😬
  9. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @julie1 How long has it been saying processing? Takes like 2 days for it to go from processing to complete. Also keep in mind that today is Sunday and that Sundays we don't receive direct deposit or mail. You should have some insight tomorrow.
  10. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    @ninsh I called over one thousand six hundred times lol was more persistence than luck 😅
  11. R

    [PENNSYLVANIA] FINALLY got a hold of a PUA rep on the phone

    Was blessed by the NICEST woman ever who not only answered my call 2 hours AFTER 3pm yesterday, but said she would call me around 9am tomorrow and no joke she called me at 9:01am and immediately solved the back dated claims issue and even filed last week's claim for me cause I wasn't able to...
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