purposelychosen86
New member
So i got into a non fault accident i got rear ended. A tow truck approach us that my car should be towed because it’s not safe to drive so the tow truck took me to the collision reporting center and then after he brought my car to their own yard. My insurance company which is TD bank called me and said i should go to the towing company’s lot and sign a release document. When i got there the tow company is giving me advice that this its not my job to go to them and sign a release form. They should have sent an appraiser/adjuster to their lot to assess the damage of my vehicle they told me to call TD again and ask their appraiser named pete to their lot and TD said that pete is not available. Now the tow truck is advising me that it’s not my problem if their own appraiser isn’t available. Long story short im confused which. Advice to follow, my insurance TD or the tow truck guys? I already signed the release document but said to them to hold on to that because i need to validate their advice about the insurance who doesn’t do their job very well and is taking advantage of me.