Pickles auctions charging me for something I didn’t bid on

[kingsley]

Hey everyone,

Thought I’d ask for help here if anyone has gone through something like this before. I was watching pickles auctions yesterday and last night I received a bill for $15,000 for a van I didn’t bid on. I checked my account and it shows I haven’t bid on anything.

Pickles T&C’s say you have to pay the invoice within 48 hours. I tried contacting them via email and haven’t got a reply yet. I’ll try calling them tomorrow. I don’t have anywhere near that amount of money and I have no idea what to do. I’m only 18 with a casual job so there is no way I can get a loan let alone pay one off. I don’t know what to do, I’m scared to lose all my savings over something that was a problem on their side.

TIA

 

[viro8999]

@kingsley If you really didn't bid on anything, save screenshots and other proof of it and just ignore/dispute the invoice. Their T&C wouldn't mean stuff if you didn't bid at the auction.

 

[kingsley]

@viro8999 Yeah I took screenshots showing my account didn’t bid on anything. I’m just worried they’ll try to take to money from my account

 

[viro8999]

@kingsley Sorry, what account are you talking about? If it's your bank account then I'm pretty certain they can't touch it there.

 

[megustajesus]

@kingsley Make sure that the message you got wasn’t a phishing email, make sure the email matches exactly to a known good Pickles auction email. And most importantly, don’t open any link or files on the suspect email.

 

[nicoletta]

@kingsley They won't. You would have handed over credit card details to leave a deposit to make a bid. Payment is then made by you when you win the item. They do not take funds - ever.

 

[kingsley]

@nicoletta Thank you that makes me feel a lot better

 

[skepticaldaniel]

@kingsley They would have taken the deposit straight away if it was a bid from you. They’re also extremely slow to email back so you’ll be lucky to hear from them.

 

[laramarina]

@kingsley Is it actually from Pickles or is it from a 3rd part/Scam?

 

[tyler234]

@laramarina Could easily be. Apparently someone I know got a fake invoice from one of our Ag companies and one giveaway was it didn’t have BPay details that would normally be there. Obviously along with different EFT details.

 

[jenlm]

@tyler234 This is what I’m thinking. Possible scam

 

[goldenbell]

@laramarina Hope u didn't click any links, OP

 

[kingsley]

@goldenbell Nah I didn’t. I don’t think it’s a scam, it’s from the proper email, and it’s was one of the vans they were showing I’m pretty sure.

 

[biblereader1985]

@kingsley This could also be a scam

 

[resjudicata]

@biblereader1985 That’s what I was thinking

 

[_%D7%A1%D7%AA]

@kingsley sounds like a scam.

otherwise just unlink all your payment methods so they don't take it out of your bank.

 

[accelerator]

@kingsley Post the email address that sent you the bill. I can probably tell you if it's a scam based on that.

 

[kingsley]

I can’t change the flair

 

[dpardue]

@kingsley I guess the van is your property now then.

 

[puffpastry]

@kingsley This happened to me with Abby's Auctions. It was just a system error. Just contact them and tell them what happened and it will be fine