entwhistler
New member
My husband just got a text from a number with the following message-
“Progressive Direct Insurance Co
Claim: claim number
Rep: rep’s name
Rep phone number: phone number
Hi husband’s name, my name is rep’s name with progressive insurance. Someone is trying to claim damages to your 2018 Chevrolet Cruz and states they happened while the vehicle was insured by us. If so, we can cover those damages so that you aren’t personally responsible for the money they’re seeking to recover. Please reach out as soon as you’re able to discuss this claim. Our job is to cover you for the time you had an active policy with us.”
So here’s the situation. Last May, my husband’s car was involved in a hit and run late at night. I had just had a baby and was not working and we weren’t able to pay for car insurance. So when his car was hit, we did not have an active policy on it and probably hadn’t for a couple of months at that point. His car was very damaged and would not have been safely driven and we didn’t have insurance and we also had no money to fix it, so we stopped paying on the loan, let the finance company know, and let it get repossessed. Since then we have been saving money to file bankruptcy on the car and have gotten a letter in the mail from debt collectors saying they sold the car for x amount of money and that we still owe x amount of money that was left afterwards.
Is this claim legit? Is this a scam? Can the debt collectors who bought the debt we still owe file a claim to try to get money out of us? Is someone trying to commit insurance fraud/identity theft?
My husband and I tried to call progressive’s “24/7” customer service number to which a computer voice said it could help and then said hang up and dial 800-progressive. We did that and it said the exact same thing again and told us to call the number we were on the phone with. We also tried the number provided in the text and it went straight to voicemail.
Please put my mind at ease one way or the other. I’m not financially well off, but we’re trying to get things figured out.
“Progressive Direct Insurance Co
Claim: claim number
Rep: rep’s name
Rep phone number: phone number
Hi husband’s name, my name is rep’s name with progressive insurance. Someone is trying to claim damages to your 2018 Chevrolet Cruz and states they happened while the vehicle was insured by us. If so, we can cover those damages so that you aren’t personally responsible for the money they’re seeking to recover. Please reach out as soon as you’re able to discuss this claim. Our job is to cover you for the time you had an active policy with us.”
So here’s the situation. Last May, my husband’s car was involved in a hit and run late at night. I had just had a baby and was not working and we weren’t able to pay for car insurance. So when his car was hit, we did not have an active policy on it and probably hadn’t for a couple of months at that point. His car was very damaged and would not have been safely driven and we didn’t have insurance and we also had no money to fix it, so we stopped paying on the loan, let the finance company know, and let it get repossessed. Since then we have been saving money to file bankruptcy on the car and have gotten a letter in the mail from debt collectors saying they sold the car for x amount of money and that we still owe x amount of money that was left afterwards.
Is this claim legit? Is this a scam? Can the debt collectors who bought the debt we still owe file a claim to try to get money out of us? Is someone trying to commit insurance fraud/identity theft?
My husband and I tried to call progressive’s “24/7” customer service number to which a computer voice said it could help and then said hang up and dial 800-progressive. We did that and it said the exact same thing again and told us to call the number we were on the phone with. We also tried the number provided in the text and it went straight to voicemail.
Please put my mind at ease one way or the other. I’m not financially well off, but we’re trying to get things figured out.
