henriettag
New member
For context 2020 Kia Sedona was in an accident that the insurer is claiming as total loss.
We purchased a waiver of depreciation back when the car was put on our policy.
The issue:
1. Car was purchased used so therefore never qualified for the waiver of depreciation.
The problem:
I’m expecting that I would have received back the full cost of the vehicle since no one caught on that I should have never have this policy. I’ve been paying for it for 4 years. Should the car never gotten into an accident, I would have continued to pay this. How do I escalate this so that the insurer reimburses me for what I paid for? I feel like there needs to be proper rules to protect consumers from issues like this.
TIA
We purchased a waiver of depreciation back when the car was put on our policy.
The issue:
1. Car was purchased used so therefore never qualified for the waiver of depreciation.
- Insurer is refusing the waiver of depreciation since the vehicle was purchased use. Insurer confirms that it was agent error and sold me an insurance policy I was never entitled to use.
The problem:
I’m expecting that I would have received back the full cost of the vehicle since no one caught on that I should have never have this policy. I’ve been paying for it for 4 years. Should the car never gotten into an accident, I would have continued to pay this. How do I escalate this so that the insurer reimburses me for what I paid for? I feel like there needs to be proper rules to protect consumers from issues like this.
TIA