@happycamper843 With the method you're doing to pay your utility bills.
P2P is always available and being offered by CEXs.
They support gcash top ups of course crypto to fiat too with other banks as well.
I've been using Bybit for a few years and even affiliated with them.
Never had any problems.
If you are not restricted to withdraw due to ban you can simply register to any CEX that's still allowed to be used in PH.
@happycamper843 I use coinsph to cash out crypto earnings. You can transfer funds from coinsph to Bank accounts or any supported wallets like gcash. But to ensure there are no hitches KYC with them so that they can make sure you're not someone suspicious trying to launder money. Been using them as an offramp and I can do 6 digit one time transactions with no issues. If you're moving large amounts of money you really need documentation on your source of funds. You'll need receipts from trades and tax statements. Otherwise ma baban at mababan ka on any local platforms and banks.
@happycamper843 GCrypto is powered by PDAX. Probably a broken Anti-Money Laundering condition was met so they auto-suspended your account. It doesn't help that GCash customer support is non-existent.
Would Pouch.ph (The Philippines' first BTC+Lightning Wallet) work for your use-case? We're a bitcoin company by design, no alts, but we DO support PHP in/out. Also is there any other feature missing in the market that our eng team could build for you?
@happycamper843 Ask to talk to an agent via the chat support bot in GCash, once you've created a ticket, message the PDAX support team to ask the Gcash team to follow up your case for faster resolution.
@alexis1 Less than a week. I wrote to them because I had an account issue where I couldn't withdraw.
Just follow up frequently. I followed up on weekdays because their internal team is present to help out at that moment.
So basically, write to them during business hours. Don't message at night or weekends/holidays because your ticket would just be buried under the other tickets raised to their internal team.
I have a friend who works there that gave me this advice.
@alexis1 I heard kapag marami sinubmit na ticket/complaints mas mapapagal yung process, you can follow up na lang yung isang ticket para makahingi ng updat
@happycamper843 miyat miya verification sa gcash tapos puro nonsense pa. Nilabas ko na lahat ng nasa gcrypto ko after magpa verify kahit verified naman ako at naramdaman kong may chance sila mag ban..
@resjudicata omg i just saw one user nga na ilang beses na siya nagsend ng verification for them to access gcrypto pero paulit ulit lang na pinapa verify siya. better to transfer na lang talaga pag ganito. ang hassle
