@woody77 Because your credit score means absolutely tosh and you’ve just found out.
It’s your report that matters and overall history. HSBC don’t see your Credit Karma/Clearscore/MSE score, just as they don’t see your Transunion/Experian/Equifax score.
They’ve give you a generic answer, they look at your report and internally score your report against what they are looking for.
You may just not have the right age, job, location, amount of credit accounts/cards for their risk profile.
HSBC Advance and First Direct are generally the most picky of Bank accounts to open to be fair. Aside from the OD not much on the Advance account so I don’t think you’ll be missing out on much.
I think the switches all stopped now Halifax/Co-Op/Nationwide I may be wrong. I’d they have they’ll come back around in the spring they always do.
As always double check your three reports (the free way is via Karma/Clearscore/MSE Credit Club) just check there’s nothing awry just in case perhaps a missed payment, account or similiar.
I find most places don’t use transunion much, or accounts aren’t reported across all 3 credit files. And the score you see should only be used as a guidance in my eyes if somethings gone wrong or been added on your report. The score exists to sell you more products to ‘boost’ your score.
We don’t have scores like they do in the USA