Hi Guys,
I bought auto insurance through American National agent (physical store, in USA) and paid for 3 months online.
The 1st bill and paperwork from American National matched the original quote, which I paid online as soon as I received email notification (before paper bill arrived).
About 2 weeks later I received a new bill that lists a new charge "Endorsement premium" (with effective date same as policy start day), no explanation for rate increase is given.
I.e. rate increase occures not between 6 month periods, but WITHIN/DURING 1st 6 month period soon after I paid bill for the first 3 months (payment is split in 2 installments, 3 months each installment).
There's no kind of any change in my life or auto/driving related that could affect my policy (no new accidents, no hidden information etc.).
No even telemetric device involved.
Agent told me that this charge is a discount for "registering car within N days", which I did same day I bought insurance, and also send registration card to the American National agent. They promised to forward it to American National (head office I guess).
Just checked online billing on American National site and there is still an additional bill for already paid 3 months (a few bucks lower now).
Never seen rate change AFTER both quote and PAYMENT made (for 3 months), and even after bill is mailed.
I though rate must be fixed for 6 months?
How do you deal with such crap?
I cannot simply cancel this insurance, b/c they have my money for 3 months and also afraid that American National might refuse to pay in case of an incident b/c I didn't pay for brand new charge.
Any help is appreciated!
Thank you!
I bought auto insurance through American National agent (physical store, in USA) and paid for 3 months online.
The 1st bill and paperwork from American National matched the original quote, which I paid online as soon as I received email notification (before paper bill arrived).
About 2 weeks later I received a new bill that lists a new charge "Endorsement premium" (with effective date same as policy start day), no explanation for rate increase is given.
I.e. rate increase occures not between 6 month periods, but WITHIN/DURING 1st 6 month period soon after I paid bill for the first 3 months (payment is split in 2 installments, 3 months each installment).
There's no kind of any change in my life or auto/driving related that could affect my policy (no new accidents, no hidden information etc.).
No even telemetric device involved.
Agent told me that this charge is a discount for "registering car within N days", which I did same day I bought insurance, and also send registration card to the American National agent. They promised to forward it to American National (head office I guess).
Just checked online billing on American National site and there is still an additional bill for already paid 3 months (a few bucks lower now).
Never seen rate change AFTER both quote and PAYMENT made (for 3 months), and even after bill is mailed.
I though rate must be fixed for 6 months?
How do you deal with such crap?
I cannot simply cancel this insurance, b/c they have my money for 3 months and also afraid that American National might refuse to pay in case of an incident b/c I didn't pay for brand new charge.
Any help is appreciated!
Thank you!