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@hollywoodbowles Sorry for your loss, but it sounds and looks like a total loss. Find a contractor immediately to get repair or replace estimate together

@justinlo You’re confused, State Farm doesn’t pay for a Public adjuster and you don’t pay them your deductible, that gets paid to the contractor. So who did you give money to during this insurance claim?

@justinlo You are responsible for your deductible and for paying the PA, did you pay those bills?

@psuseagull Price doesn’t matter once insurance commits to cover it, your cost will always be your deductible at most. What you should be most concerned with is quality of work and are they a trusted reliable contractor.

@justinlo How did the PA get paid?

@puddintain Managed repair program by Madsky, lots of contractors got screwed and then customers got poor quality work.

@justinlo Do you have a contract with the restoration company?

@jabe Get a contractor to meet with the adjuster to try and get a proper scope off the bat and discuss what items might need to be added via supplement. If the contractor you choose says that your insurance adjuster isn’t paying for necessary repairs, then it maybe time to explore PA or lawyer...

@ajest001 Document every communication with your insurance company moving forward, either communication via email or record all phone conversations! Call USAA Immediately request a full copy of your policy and read it to see if there is a distinction between sump pumps and ejection pump failure...

@anton_james I think we’ll need more information about the status of you claim to give you more than a guess. Are you trying to close the claim? Are you trying to get a different contractor to do the repairs? Are you trying to not do repairs? Do you want to withdraw the claim?

@jabe Get the water damage mitigated ASAP, using your insurance companies' preferred vendor is ok in this case to speed the process up and mitigate further damage. If I were you I would interview a few General Contractors for the repairs, first question should be "do you work with insurance...