@dekta09 6 weeks for 1 person to fix a mistake vs a few thousands employees for fixing millions of mistakes. That's why they get longer than you do, you worry about you. They may have 1 person worrying about thousands of people.
@dekta09 They aren't chasing you for penalties, they're chasing you for the overpayment you wrongfully collected.
It wasn't unfair when you had extra money.