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@swaninthewilderness Ok, thank you. I will do this in the morning.

@swaninthewilderness I have, they just tell me that they are waiting for the paperwork from the primary care Dr. And that the claim is still pending. I got an email today from AI saying that they resent the paperwork again for the 3rd time.

Long story short, my wife passed away in July. Globe Life asked for medical records from two facilities. They received the records from the hospital but not from her primary care Dr. Her primary care Dr works out of the same hospital and all the records are combined. Globe life’s third part who...