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@talmidim I passed the part of them sending me code. I’m talking about the part after you put your social. it was verifying my identity then it said it could not find my phone attached to my social or ID/ or my identity then it asked me if I ever used any other phone number with my stuff but I...

@lucie_tsao Yeah it’s under my T-Mobile prepaid plan. on the ID.me website under why can’t my phone number be verified? It says: The phone may be a voice-over-IP or unregistered prepaid phone. For security reasons, we cannot use voice-over IP phones. We also cannot use prepaid phones to verify...

@nayte Yeah I meant ID.me account. Oh okay so you’ve verified your identity before. This would be my first time. And the only reason why I was thinking to delete my account was because when edd sends me the link I can just start the process over but ima just wait it out.

@nayte Do you plan on deleting your account? Lol or are you still waiting for help?

Yeah eventually it showed up for me after the third error code. I believe what it said was if I wanted to add an extra document AND talk to a referee. I would just click link over again until the option shows up at the end of the process. And no problem!

@soakker Yes actually. I kept going back to the link every time I got an error. Ok so when it asks you if you have any other number associated to the address you provided, if you do put the another number. It’s most likely not going to accept it but by the third time of clicking the link it give...

@soakker Sadly no. I’m waiting for a rep to help me out from ID.me

@nickgrundy I might but I hope I don’t get yelled at since it wasn’t through any link they sent me it was thru the link in this sub-Reddit. If the ID.me reps can’t help then I’ll just delete the ID.me account and wait till Thursday to see if EDD eventually sends me a verification link

@soakker It won’t, you can try it a couple times and it should eventually give you the option to talk to a referee

@nickgrundy Ok so I’ve been going thru the process on ID.me with this link that’s been floating around. It excepted my ID, Face scan, and social but the moment it tried using my phone number to verify my identity it said if I had a different number that I used in the past with my information. I...