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@tiglathpileser your agent didn’t cancel your policy, you not paying your premium cancelled the policy, the agent can only cancel policies when you request it to be cancelled, lastly an agent doesn’t have time to remind customers to pay their bills,

@rsdar your agent has a sales manager that is riding his butt, captive companies through the sales mgr are constantly pushing programs and promotions, i worked as a captive for american family for two years, they spent more time on programs and promotions than on servicing customers, they gave...