@rcarnighan I answered yes to that question and then it asks you to classify a type and I put “other” and wrote out my situation. This caused the system to put a hold on my account. The rep changed the type to severance pay and then pushed my payment through.
@rcarnighan I certified on the 19th and my status said pending. My coworker also certified on the 19th and was paid on the 20th. I finally got through to a representative after 300+ calls and a 1 hour 45 minute wait time this morning. I had put a partial income for one of my weeks I certified...
