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@difidon I received some feedback via their community forum today. Apparently an agent has to permanently link your loan to your profile. I've been paying the loan for the past three years already. Thanks for the advice. Will give them a call tomorrow.

I'm wanting to add some money into home loan with Standard Bank. I'm supposed to make a payment with their app, which is frustrating to say the least. I keep having to log in add the home loan as an account every time I log in before I can see the option to make a payment. However it doesn't...