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@matthewzenz So! Their app is atrocious, and their requirements for getting the bonus interest rate and any switching bonus was a bit of an ordeal but partially my fault - the savings and current accounts have very similar names and I had the cash balance in the wrong one. Because I didn't...

@mckeehan Worth flagging that Virgin has some of the worst customer support, app and customer practices going. Had a really terrible experience and won't be going back even if they lead the market in interest rates.