@shadi I know it won’t help you immediately , but my sister sat on some sort of Id.me voice chat thing. She sat and left it open for 10 hours and texted me 20 minutes ago that she got it resolved.
My guess is you will get through eventually by just sitting and waiting. I’m sorry you have to...
@anjulasubedi So I’m from California. We have to re-file a new claim (since it’s been a year since pandemic started) and we use ID.ME as well.
I personally have had no problems. Snapped a photo of my drivers license and a face scan. My sibling had to sit on hold with them for 10 hours to get...