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@iccs Yepp. People complain about being stuck on hold for an hour. To me, that means annoying hold music while I work. To others it means trying to squeeze the call into a lunch break and running out of time so you just.. hang up? And try again tomorrow

@resjudicata 100% this I've recently started dating someone that works full time in a hands on role vs. my full time office role and I'm boggled by the impact my ability to do life admin has. Like, I can refinance a home loan, manage credit cards, pay utilities, buy us a bed, order pet food...