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@soikeonhanh Always pay your bills with Revolut so you have full control each month. In fact, I never have money in my main account. I put it in a separate ‘savings’ revolut account and transfer it over when a payment is due. I’ve had soooo many wins doing this. From different companies trying...

@lilethmagdelene Yeah it all depends I guess but from working in one of those hellholes before, most times it’s a laugh and a ‘sure have a look at that’ and it’s treated as if you just called in

@lilethmagdelene The execs just send the ‘complaint’ back down to an agent to deal with it