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@soikeonhanh You could do a charge back with your bank. But before that, have you tried contacting them through Facebook messenger? I was at a loss for about 6 weeks with issues, getting no call back, constantly transferred to the wrong department. Got onto fb messenger, a manager called me the...

@resjudicata Yeah but he says he's thinks the heat is being lost through the roof. The attic shouldn't be warm, so I'm trying to find out is there insulation on the floor as there should be with an A2 rated house, or did he assume the inside of the roof would be done too

@cindiefloss They don't tend to insulate the roof, they insulate the floor in the attic. There should be a lot of insulation up there on the floor. Have you made any changes since you moved in? For reference, I'm in a 4 bed semi. It was a2 rated when I moved in, but it's now an a1 due to adding...

@opticalearth These prices are if you stay where you are, but if you move away from Dublin, you could get a 3 bed now. Not sure of your circumstances with work etc, but a little commute couldn't hurt. 3 beds in Wexford are going for 300.