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@breona Friend of mine had a similar experience. Noticed no super paid even though it was on payslips. There was one digit error in the super membership ID input by the company. I suspect intentional error. Enquired about it and got it paid. Otherwise yeah ATO is the way to go.

@lordforgiveme Hi , I'm not an OP, but was wondering what if employer never responds to your email enquiry? Good enough to go straight to Fair work?