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@john2020 I've tried WPS, manually connecting, and connecting with ethernet cable...thanks for the comment. The tech team recommended I use an extender that has one direct connection via ethernet and another halfway to where the problem spot is...problem is we have zero outlets in this old...

@resjudicata Thanks for this! Yes I am in Ontario

@robert0012 Range extenders don't work -- called both manufacturers (Dlink and Linksys). Also spoke to rogers tech support...has something to do with it being dual band modem/router. For the internet they won't let me go back to the service I had, for the TV I can...will most likely do that...

@marko959 I did do my research. They offered me a package that was in my price range and offered the extra channel I wanted. What they didn't say was that my channel wasn't offered in HD, so I couldn't have known as it still wouldve shown up on the channel listing. I wouldn't call this a...

@jumping13 You are so right. Thank you for all the insight!

@mike302 With whom? Would love to know!

I live in Etobicoke in an apartment with my gf. I've spent close to 10 hours on the phone with Rogers trying to get this stuff resolved and they basically told me that they couldn't do anything for me... Here are my issues: paying for 100u internet but can't get service anywhere except one room...