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    Prior Authorization Denied - Can I file an appeal or can this only be done by my son’s healthcare provider?

    @lisztlover She actually had read us the what she wrote for the appeal during our last visit, unaware that the ability to appeal the first decision had expired. She only has 1 assistant so I’m sure she’s swamped. I’m going to call Cigna and make sure I can submit the appeal first, if yes, I’ll...
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    Prior Authorization Denied - Can I file an appeal or can this only be done by my son’s healthcare provider?

    @jon3623 Thanks, I’ll do that!
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    Prior Authorization Denied - Can I file an appeal or can this only be done by my son’s healthcare provider?

    @logicweb040 We’ve have quarterly checkups, so at 4x a year for the last 9 years. I do understand that the paperwork that comes with dealing with insurance company is endless and time consuming so I sympathize with her frustration. Heck, I’d pay her extra for the paperwork if it meant getting...
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    Prior Authorization Denied - Can I file an appeal or can this only be done by my son’s healthcare provider?

    tl;dr: Can I personally appeal the denied prior authorization for my son’s speciality medication, or must it be done by his doctor? Long Version: My son has a genetic growth condition and requires growth hormone treatment until the conclusion of puberty. This treatment is essential to his...
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    UPDATE: Prior Authorization Denied - Can I file an appeal or can this only be done by my son’s healthcare provider

    Original Post As recommended by someone who commented, I called Cigna on Tuesday to confirm I could submit the appeal. They didn’t answer at first and instead insisted on some sort of verbal re-authorization and tried to call my doctor. I said that was fine but asked my question again in the...
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