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@restoringthetruth Thanks! Certainly something to watch out for! I got the confirmation email from Sky for the cancellation the next day I activated the new provider. Sky sent me a box to return the device and I did. I definitely won’t let them take my payment and then try to call them for...

@soikeonhanh My recent experience with Sky. Had a 12 month contract of €30 broadband, after 6 months, they emailed me that the price went up €5 more but stated I can cancel without penalty. I contacted Sky via web chat for 2+ hours - they tried to sell me new contract - they couldn’t cancel...