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@soikeonhanh Shite. If you want to annoy then make a Gdpr request for all your data including phone calls. My boss did that for a company he was dealing with. Didn't get his money back but he felt it was a small victory for him

@soikeonhanh Did you specifically ask for a chargeback? That's what I did. Maybe you have to ask, not sure tbh

@soikeonhanh Did you pay with card? If you did call your bank and request the charges are reversed. Also tell your bank to block any payment attempt from them in the future. I did this for a builder who let me down last year, €500 deposit for work and he ghosted me. I think I remember there...