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@lovemy4girls I applied AMEX Bonvoy online without problem, so maybe it's card specific?

@xegugo I didn't say not negotiable, what I said was "agent negotiate with you before doing anything", but not wait until everything settled to allow customer to bargain at that time.

@albinoguitman Smart agent will sign a contract with you first, like mine, they required me to sign and agree on the agency fee first (yes we can negotiate at that point) before doing anything.